Policy

Thank you for contacting the catering services at Aristocrat. We look forward to being a part of your event.

To serve you in the best possible manner, please follow the lead times on the catering website for any catered function to guarantee your specific order and time.

Because good things take time, please give us at least 24 hours to successfully fulfill your event needs. Every effort will be made to accommodate last minute requests. All orders for Mondays must be placed in to Catertrax no later than 2:00 pm the preceding Friday to ensure that we may fulfill the request.

Our regular catering hours are from 8:00 a.m. to 3:00 p.m. Late afternoon, evening and weekend functions are available with an additional labor charge. Delivery charges may apply for orders that don’t meet the minimum.

If you have moved a catered event from one location to another, please alert us to the exact new location to avoid confusion and unnecessary charges.

*Tables for catering can be ordered thru facilities.

Modifying your order – You can modify your order on the catering website up to the order lead time for that menu. After that time, modifications to orders must be called into the onsite manager.

Cancellation Policy - To avoid being charged, cancellations or changes to catering orders must be made up to the lead time indicated for that menu. Substitutions: We reserve the right to vary menu selections when necessary to meet market conditions.

Flowers, linen, and china service are available by request and at an additional charge.

Thank you, Eurest Catering Team